![]() ![]() To update the firmware, I had to install a program on my PC. However, updating the headset was not exactly a seamless task. ![]() Eventually, I performed a firmware update, which appeared to resolve the issue. It’s as if I was muted, even though the mute function wasn’t active. ![]() I would be able to hear the caller, but they would not be able to hear me. The mic randomly dropped off on a few occasions. The B550-XT is an ideal headset for those who work in a noisy environment, but it has a few quirks. Like its predecessor, the headset boasts 96% noise cancelation. The B550-XT has a bi-directional electret microphone with frequency range of 150 to 6800 Hz. The music quality is not even close to what you’d hear on a pair of headphones like the Bose 700 or Sony WH-XB900N headphones. The speaker sounds good on calls, but it sounds mediocre when playing music-mid tones sound slightly tinny, and the low end lacks fullness. You can hear the person on the other end of a call clearly, without too much static or distortion. The B550-XT has a single 36 mm speaker with a 150 to 6800 Hz frequency range. Sound Quality: 96 percent noise cancelation The B550-XT feels rugged and tough, but it simply isn’t as comfortable as it could be. This keeps your opposite hand free for typing or other tasks. It’s relatively easy to control the headset’s features and functions with one hand. The headset has minimal button controls on the outside of the ear cuff- a power/pairing button, volume controls, and a customizable BlueParrot button. The microphone rotates about 270 degrees, so you can wear the speaker on either your left or right ear, and the microphone, which protrudes from the speaker, has an adjustable boom for optimal positioning. However, it does have a few design perks. The all-black B550-XT isn’t particularly stylish, as the main ear pad is large and bulky, and the headset feels bottom-heavy and overly asymmetrical. On the opposite side sits a curved silicon rubber piece that rests against the head and helps the headset remain securely in place. The speaker has a thick over-the-ear pad that’s composed of a leatherette material. The B550-XT is a headband style monaural (single-ear) headset. I tested the BlueParrot B550-XT for two weeks, evaluating its design, comfort, audio quality, and features to see if the Bluetooth headset is worth its $200 price tag. The B550-XT should be the ideal headset for an office worker or truck driver, as the fifth generation headset boasts voice control and other advanced features in addition to its high level of noise cancelation. The best Bluetooth headsets provide sufficient noise cancelation, and the BlueParrot B550-XT cancels out 96% of background noises. Keep reading for our full product review. We purchased the BlueParrot B550-XT so our expert reviewer could thoroughly test and assess it. ![]()
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